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Chicago VoIP Hosting

Streamline your sales with VoIP Hosted Phones

It’s remarkable how many companies ignore common opportunities to earn a little good will from their customers. One thing that’s commonly ignored altogether, or at least taken for granted, is a frustration-free telephone system. If your business relies heavily on customer interaction, particularly for sales, then you owe it to yourself to modernize your phone […]

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Chicago VoIP Hosting

Preparing Your Business for the Holidays

The holidays are right around the corner and for many businesses, this can be an extremely busy time with increased call volumes, sales and varying staffing needs, availability and business hours. Here are some of the key ways that using the right phone system and phone features will ensure your business is prepared for the […]

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Chicago VoIP Hosting

7 Tools to Enable Your Road Warriors

Let’s face it, the way we function in both life and in business has evolved drastically thanks to all of the advancements in technology. People are constantly on-the-go, yet have managed to stay more connected than ever before. This new found mobility not only benefits our personal lives, but has substantial effects on our business, […]

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Chicago VoIP Hosting

7 Things Every Customer Portal Should Offer

When it comes to your business’s communications, the interface that you use to manage it can make all of the difference. Not all customer web portals are created equal. We’ve identified the criteria you should look for in order to achieve the highest level of productivity and the most enjoyable experience. 1. Integrated Technology Businesses […]

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Chicago VoIP Hosting

Fraud Protection: Keeping your Business Phone System Secure

Common headlines these days are exposing the countless threats of Internet hackers. Businesses that utilize cloud-based phone systems operated via the web are often concerned with security and fraud protection. Fortunately, major carriers like Broadview, have sophisticated fraud detection systems and protocols in place. A commonly reported scam or hack within business phone systems results […]

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Chicago VoIP Hosting

How can I Lock Down my VoIP Network?

Whenever we begin the Great Transition from one form of technology to another, the one concern that plagues the providers of the new technology is security. Skepticism about the security of a new and unknown type of technology is one of the biggest things that makes potential customers wary about making the switch. VoIP is […]

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Chicago VoIP Hosting

5 Key Questions for your Future VoIP Provider

So you’ve heard about the benefits of VoIP and you’re ready to start shopping around. After all, who wouldn’t want to save their company money and have a more flexible and reliable system for communication? Before you sign on the dotted line for a new VoIP provider, however, remember that – as with hiring any […]

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Chicago VoIP Hosting

6 Reasons Business Communications are Evolving from Legacy Voice to Hosted VoIP and Cloud UC

Businesses are turning to cloud-based Voice over Internet Protocol (VoIP) and unified communications (UC) solutions for myriad reasons: to control and reduce costs, manage complexity, increase productivity, and enable easier collaboration. But for many organizations, VoIP and UC implementations can be challenging to manage. Luckily, communications service providers (CSPs) can remove the complexity and alleviate […]

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Chicago VoIP Hosting

2015 Business Phone System Buyers’ Report: Why Switch from PBX to Hosted VoIP and Cloud Phone Systems

If you’re thinking about buying a new business phone system , here’s your guide! Sometimes knowing what factors prompt other businesses to switch can help in your decision. This report from Software Advice is a wealth of information on Most Wanted Features and Applications, Top Pain Points, Buyers by Industry and so much more. With all […]

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Chicago VoIP Hosting

5 Top VoIP Problems and How to Avoid Them

Voice over Internet Protocol (VoIP) services can revolutionize your business with remote access to all telecommunication services. As with any technological advancement, however, you may run into some obstacles. The following are ways to avoid 5 common VoIP problems for smooth sailing after deployment:   Faxing – While many businesses are transitioning to scanned documents […]