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Chicago VoIP Hosting

Preparing Your Business for the Holidays

The holidays are right around the corner and for many businesses, this can be an extremely busy time with increased call volumes, sales and varying staffing needs, availability and business hours. Here are some of the key ways that using the right phone system and phone features will ensure your business is prepared for the […]

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Chicago VoIP Hosting

7 Things Every Customer Portal Should Offer

When it comes to your business’s communications, the interface that you use to manage it can make all of the difference. Not all customer web portals are created equal. We’ve identified the criteria you should look for in order to achieve the highest level of productivity and the most enjoyable experience. 1. Integrated Technology Businesses […]